KD has experience working with many types of locations and can recommend what mix of equipment is best suitable for your customers' enjoyment. We can advise you on where to place each amusement machine within your establishment to generate maximum income. We keep abreast on developments in our industry, from new products to changing laws, which may affect your machine revenues.

All equipment is new or refurbished by our in-house technicians before delivery to you. Every machine placed in your business by us is carefully set up and tested to insure proper play. If we are providing a jukebox, we can program it to also work as a background unit or incorporate it with your audio/visual systems.

The right mix of amusement equipment is only the beginning. In order to optimize your customer's satisfaction and your location(s) revenue potential, machines will have regularly scheduled maintenance, cleaning, and prompt response to any problems or malfunctions. Our response time to service calls during regular business hours is typically 15-30 minutes. We also provide service on nights, weekends, and holidays. Our route and service personnel are polite, well groomed, and wear shirts that identify them as an employee of KD. They take pride in their ability to service our equipment.

Promotions are another part of the equation for maximizing your amusement equipment income as well as having a potentially significant positive impact on your food and beverage sales. We have a person on staff expressly for promotions. KD is a charter holder for Valley National 8 Ball Association and National Dart Assn. Association. We are also happy to work with you on in-house tournaments and contests using any of the amusement equipment.

As with any business dealing primarily with cash, security and accountability are of the utmost importance. KD has used income meters on all equipment for many years, even installing our own meters before most manufacturers included them with the machines. Each time a machine is collected, the meter readings are entered on a collection form. The collection form also includes the meter reading from the previous collection and any test/service credits done on that machine between collections. After all machines have been collected you or your designated employee sign the collection form and normally a copy is left with them. If you prefer we can send your copy to your home or corporate office. For the greatest security, most of our accounts do not want any cash left at their location. The cash is counted in our office and a check and income meter reconciliation report is sent to you, normally mailed the next business day. If you prefer to have the collections done differently, we will be happy to discuss it and will try to accommodate your wishes.

KD Amusement Distributors was founded in 1959 by Ken and Delores (Dee) Ries. Ken had already gained over 15 years of experience in the industry as a partner with his dad and brother in Ries Amusement Company based in Denison, Iowa. From the start, Ken and Dee decided the cornerstone of their business was to offer attractive and well-maintained equipment, service second to none, and above all honesty and integrity in their dealings with their clients.

This philosophy has continued through Ken and Dee's oldest son Ron and his wife Linda, who have been responsible for the day-to-day operations of the company since 1992. The industry has changed a great deal from the 1950's when the main equipment consisted of jukeboxes, shuffleboards, pinball, and bumper pool. KD has kept up with the changing technology and continues to grow and evolve. KD Billiard and Dart Supply was opened in 1994 to sell and service the home and retail market. We have grown to offer one of central Iowa's largest selection of custom pool cues, darts, and accessories, as well as top quality pool tables, poker tables, barstools, wall decor, and more. We have renamed the store KD Game Room Supply to reflect the expanded product lines and services we have to offer.

I hope this gives an understanding of why KD Amusement Distributors became the provider of choice for commercial amusement equipment to the great majority of hospitality locations in Story and Boone counties as well as many others around central Iowa. If you would like to discuss in detail how we may be of service to your business please call me.

Ron Ries, President
KD Amusement Distributors